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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-31-2023 10:04 AM

HP Recommended
Product: M577
Operating System: Microsoft Windows 10 (64-bit)

Hello:

 

I'm trying to scan to a Network Folder.  I have a quick set called Scan linked to a network folder.  I hit Scan and the folder path shows up on the left side of the screen on the printer.  I select the folder and then verify access. A green check mark appears next to the folder.  Paper to scan is in scanner.   When I touch Save to Network folder I get a 2 line error message

 A file name is required

: False is in conflict with Default File Name

 

Can't find place to enter file name.  Am I holding my mouth wrong??

 

thanks

Norbert

 

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