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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-08-2021 09:05 AM

HP Recommended
Product: Officejet Pro 8028
Operating System: macOS 10.15 Catalina

Hi...when I scanned tax documents to a PDF to upload to my accountants Secure Drawer file system I get an error message "No write permission" How do I disable security?

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2021 10:42 AM

HP Recommended

Hi,

Where are you trying to upload the file to?

 

Can you successfully scan and save on a folder on your computer?

 

From your description it seems more likely to be related with the storage of the file, nothing much to so with the scanning process itself.. please include a clear description of the exact steps taken and the exact error shown.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎02-08-2021 10:42 AM

HP Recommended

Hi,

Where are you trying to upload the file to?

 

Can you successfully scan and save on a folder on your computer?

 

From your description it seems more likely to be related with the storage of the file, nothing much to so with the scanning process itself.. please include a clear description of the exact steps taken and the exact error shown.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-08-2021 01:44 PM

HP Recommended

Thank you...I realized that after I tried to upload a word document and got the same message. 

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