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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-11-2022 06:12 PM

HP Recommended

I have an officejet 8025e that has been a royal pain at EVERY STEP OF SET UP AND USE! I just want to scan to a pdf, and save multiple pages to a single document. HOW?!! Man, this company does NOT make anything easy!

 

I cannot get my scanner to show up for any other software. I am ready to throw this thing off a cliff and swear off HP forever. HELP!

1 REPLY 1

‎10-11-2022 06:36 PM

HP Recommended

Hi @NOGOODCO ,

 

Please download and install the software from next link:

 

Then follow the steps from next video:

https://www.youtube.com/watch?v=M12IHGL4t48&ab_channel=TechnologyTips

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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