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‎06-28-2022 04:02 PM - last edited on ‎06-28-2022 04:54 PM by Retired

HP Recommended
Product: HP PageWide Pro 577dw Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

I started getting the below error on the PageWide Pro 577dw:

The printer is unable to validate the server’s security certificate because the certificate is either self-signed or has been issued by an unknown authority. To enable the printer to validate the certificate, import trusted CA (Certificate Authority) certificates into the printer.

To import the certificate, go to the Certificates  page, and then follow the onscreen instructions.

 

The settings have been the same for ever a year.  It doesn't connect over SSL or have validation checked.  I've checked other posted questions of the same and no answer works or is specific to m configuration.  I have also reset to factory defaults with no resolution.  We have other similar printers setup the same that working fine.  Any ideas?  Below is a screen shot of the settings.

 

ISTeam_2-1656453701622.png

 

 

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