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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Jtec
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Message 1 of 3
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Solved!

Scan to computer missing

HP Recommended
LaserJet Pro MFP M283fdw
Other

I just installed the printer and I do not see an option to 'print to computer' on the printer's screen. I have researched everywhere and do not see how to get this option. I am running macOS Big Sur 11.1

I have checked for updates on the printer and none are available. I DO NOT want to print from an app. I need the same functionality I always had with my OfficeJet 8700s. If this function is gone from these HPs, I will return this printer.

Anyone know what I can do here?

1 ACCEPTED SOLUTION

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ShlomiL
Level 17
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Message 2 of 3
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HP Recommended

Hi,

Scan to Computer is a feature available for inkjet printers only, not for Laserjet printers.

 

You may set up scan to Network Folder for a network connection with your Mac as described below:

https://support.hp.com/in-en/document/c03953940

 

Scanning to Email is another feature which can be sued to scan from the printer front panel:

https://www.support.hp.com/in-en/document/c03953891

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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2 REPLIES 2
ShlomiL
Level 17
Level 17
34,242 15,465 5,734 13,723
Message 2 of 3
Flag Post
HP Recommended

Hi,

Scan to Computer is a feature available for inkjet printers only, not for Laserjet printers.

 

You may set up scan to Network Folder for a network connection with your Mac as described below:

https://support.hp.com/in-en/document/c03953940

 

Scanning to Email is another feature which can be sued to scan from the printer front panel:

https://www.support.hp.com/in-en/document/c03953891

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Jtec
Author
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HP Recommended

Thank you for clearing that up. I wonder why HP doesn't state this clearly so we would know before purchasing the LaserJet printers? Does anyone know why or if HP plans to get this feature on LaserJets? It is the most convenient way to scan and not having that feature is a deal killer.

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