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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-09-2021 09:44 AM

HP Recommended
Product: LaserJet Pro MFP M283fdw
Operating System: Other

I just installed the printer and I do not see an option to 'print to computer' on the printer's screen. I have researched everywhere and do not see how to get this option. I am running macOS Big Sur 11.1

I have checked for updates on the printer and none are available. I DO NOT want to print from an app. I need the same functionality I always had with my OfficeJet 8700s. If this function is gone from these HPs, I will return this printer.

Anyone know what I can do here?

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-09-2021 10:38 AM - last edited on ‎10-05-2023 02:57 PM by

HP Recommended

Hi,

Scan to Computer is a feature available for inkjet printers only, not for Laserjet printers.

 

You may set up scan to Network Folder for a network connection with your Mac as described below:

https://support.hp.com/in-en/document/c03953940

 

Scanning to Email is another feature which can be sued to scan from the printer front panel:

https://support.hp.com/rs-en/document/ish_6185297-6063300-16

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎01-09-2021 10:38 AM - last edited on ‎10-05-2023 02:57 PM by

HP Recommended

Hi,

Scan to Computer is a feature available for inkjet printers only, not for Laserjet printers.

 

You may set up scan to Network Folder for a network connection with your Mac as described below:

https://support.hp.com/in-en/document/c03953940

 

Scanning to Email is another feature which can be sued to scan from the printer front panel:

https://support.hp.com/rs-en/document/ish_6185297-6063300-16

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-10-2021 09:40 AM

HP Recommended

Thank you for clearing that up. I wonder why HP doesn't state this clearly so we would know before purchasing the LaserJet printers? Does anyone know why or if HP plans to get this feature on LaserJets? It is the most convenient way to scan and not having that feature is a deal killer.

Was this reply helpful? Yes No
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