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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-20-2022 04:18 AM

HP Recommended
Product: HP OfficeJet Pro 9019e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am trying to use the Scan to computer from the touchscreen on my new printer (Officejet Pro 9019e), but it keeps telling me that I have to use the HP software on my computer to set it up first.  I have downloaded the software, and used the scanner through the computer, but I want to be able to use the printer touchscreen.  Any suggestions would be greatly appreciated.  Thank you. 

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2022 04:36 AM

HP Recommended

You need to install full feature software and a driver to scan to a computer directly from the printer.




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2 REPLIES 2

‎07-20-2022 04:36 AM

HP Recommended

You need to install full feature software and a driver to scan to a computer directly from the printer.




My profile on LinkedIn

1 person found this reply helpful
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‎07-20-2022 04:56 AM

HP Recommended

Thank you. 

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