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Is your printer showing an error message? Click here for tips and tricks!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 6978 All-in-One Printer
Microsoft Windows 11

Trying to scan to my PC. Message is  "Scan could not be completed. Make sure somputer is connected to printer and try again." I have previously scanned to my computer so I should have the right drivers in place.

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