Scan to e-mail

Webbstevenator · ‎03-22-2021

Can someone please send me the info related to how to set up scan to e-mail with all the snot ports and passwords for yahoo etc etc

ShlomiL · ‎03-22-2021

Hi,

You may follow below steps to set up scan to email, the steps below are very similar to your printer model and both the EWS or the Scan to Email Wizard in the software can be used:

https://support.hp.com/in-en/document/c06269807

For Yahoo, here is the SMTP server information to be used:

Server - smtp.mail.**bleep**
Port - 465 or 587
Requires SSL/TLS - Yes (checked)
Requires authentication - Yes

Use your full Yahoo email address as the user.

For the password, generate and use an App Specific Password, the printer will fail to connect to Yahoo servers with its standard SMTP authentication:

https://yhoo.it/3f5Eo3r

Once completing the steps, click on Save and Test.

If the test fails, let us know what exact error message is shown please.

Regards,

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

Webbstevenator · ‎03-22-2021

THe word in asterisks **bleep** that's what I used, I tried to generate an app specific password on the yahoo website. I t asks for the type of app used. There is no listing for my printer. How do I generate the password. also **bleep** that's not n expletive right .Ha ha?????

ShlomiL · ‎03-23-2021

Hi,

The link is now corrected, follow the steps to generate a password.

You may select anything as the kind and generate a password, then use if for the printer.

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

Webbstevenator · ‎03-23-2021

I used the **bleep** as the SMPT I also generated a password with my yahoo account to a custom name "hp printer" here is the error message I

Cannot resolve the SMTP server. Check the SMTP and DNS server settings with your system administrator or Internet Service Provider.

;

ShlomiL · ‎03-23-2021

Thanks for clarifying.

From the Network tab select Network Identification.

Set the Primary IPv4 address as 8.8.8.8

Set the Secondary IPv4 address as 8.8.4.4 and then press apply.

Restart the printer, go back to the Scan tab and click on test for the configured profile.

May you see any difference now?

If you experience further issues, is the printer connected wireless or with a wired Ethernet cable to the router?

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

Victoria200001 · ‎03-23-2021

HP Office Jet Pro 9018, trying to scan to my email, but I am not able to.

Create an account on the HP Community to personalize your profile and ask a question