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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet 6950

Hi all,

I bought a HP 6950 because I've got the information from the distributor that this type of printer/scanner can scan directly, without a PC, to a certain eMail address (no HP eMail). But it seems not...

In the configuration there is no possibility to enter all the data for email-access as I'm used to, for example from my Canon Scanner.
Can anybody help me?

 

Regards, Snoopy

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Snoopy16 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who include phone numbers or email addresses in public posts.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

You are perhaps referring to Digital Send > Scan to Email that supports SMTP.

 

If this is your context / question...

Digital Sending / SMTP supports configuring Scan to Email right on the printer.

 

The low-to-mid-range-Non-Pro OfficeJet 6950 printer does not do that; you need software to use Scan to Email.

(See the User Guide )

 

Examples ...

 

Data sheet | HP OfficeJet 6950 All-in-One Printer 

Digital sending Standard: Scan to PC

 

You need a different printer, a (more robust) "Pro" model

For example,

Data sheet | HP OfficeJet Pro 9025 All-in-One Printer 

Digital sending standard features:  Scan-to E-mail; Scan to network folder; Scan to SharePoint; Scan to thumb drive

 

Example - Embedded Web Server (EWS) - Scan to Email (OfficeJet Pro 9025)

EWS_9020_Scan-to-Email_Setup_2EWS_9020_Scan-to-Email_Setup_2

 

 

Various References / Resources

 

 How to scan with an HP printer

 

User Guide

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 6950 All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

The printer can only scan to a computer or to email through a PC with an MS Outlook email client software configured, it cannot scan directly to email independently, or you may scan to email from a mobile device using the HP Smart app.

 

Select printers with a full color touch screen supports direct scanning to email through a network connection, not an Officejet 6950 printer.

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

@Snoopy16 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who include phone numbers or email addresses in public posts.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

You are perhaps referring to Digital Send > Scan to Email that supports SMTP.

 

If this is your context / question...

Digital Sending / SMTP supports configuring Scan to Email right on the printer.

 

The low-to-mid-range-Non-Pro OfficeJet 6950 printer does not do that; you need software to use Scan to Email.

(See the User Guide )

 

Examples ...

 

Data sheet | HP OfficeJet 6950 All-in-One Printer 

Digital sending Standard: Scan to PC

 

You need a different printer, a (more robust) "Pro" model

For example,

Data sheet | HP OfficeJet Pro 9025 All-in-One Printer 

Digital sending standard features:  Scan-to E-mail; Scan to network folder; Scan to SharePoint; Scan to thumb drive

 

Example - Embedded Web Server (EWS) - Scan to Email (OfficeJet Pro 9025)

EWS_9020_Scan-to-Email_Setup_2EWS_9020_Scan-to-Email_Setup_2

 

 

Various References / Resources

 

 How to scan with an HP printer

 

User Guide

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 6950 All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Thanks very much for your fast response.

It is not nice to hear that but so I don't need to try any more to get that fixed.

Thanks again, Snoopy

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.