Scan to email OfficeJet Pro 9010 issue

[Andy160]

My 93-year-old father wants to scan and email using his address book in Outlook.  How can I either connect HP Smart Share function to Outlook or copy his contacts into whatever mail service HP Smart is using?

[justtankers]

Hi i have the same issue, we had and HP scanner / printer for 7 years that would scan direct to outlook with no issues, now they have changed things and the only way i can do it simply is to scan and save then go back to outlook then attach from documents where it was saved. Won`t be buying another one it`s ridiculous ! 

[praveenbv]

Hio@Andy160, Welcome to the HP Support Community!

I understand that you need to help to connect HP cloud services, Don't worry I'll try to help you out.

The below link contains a self-help document, this will assist you in HP Printers - Turn On Web Services 

https://support.hp.com/ca-en/document/c05329102

Please follow the below support document to print with HP ePrint:

https://support.hp.com/us-en/document/c03721293

As the print does not print from the mobile device only, I suggest reviewing these guidelines for pint problem with HP ePrint, and to ensure your email meets the requirements for the service:

https://support.hp.com/us-en/document/c03601466

Keep me posted. Happy to help!

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