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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-16-2016 08:42 PM

HP Recommended
Product: envy4500
Operating System: Microsoft Windows 8.1 (32-bit)

I want to be able to Scan and email directly from the Envy 4500. I went to the Scan to email app in printables and it's saying my the app may not be supported on my printer. Help!!!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2016 03:19 PM

HP Recommended

Welcome to the HP Community @robstar,

 

I understand you are looking for some instructions on how to scan to email. I will be happy to help.

 

Below, I have posted a link to a document that offers some instructions on how to scan from the control panel. Please try out all of the steps, in order and get back to me with the results. 

 

HP Officejet 4500 Printers - Scanning From the Control Panel


If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.

 

I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-17-2016 03:19 PM

HP Recommended

Welcome to the HP Community @robstar,

 

I understand you are looking for some instructions on how to scan to email. I will be happy to help.

 

Below, I have posted a link to a document that offers some instructions on how to scan from the control panel. Please try out all of the steps, in order and get back to me with the results. 

 

HP Officejet 4500 Printers - Scanning From the Control Panel


If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.

 

I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Was this reply helpful? Yes No

‎05-17-2016 04:51 PM

HP Recommended

Hi,

Thanks, for the response. I don't have a scan option under my printer in HPconnect or on my control panel on the computer, am I doing something wrong?

Was this reply helpful? Yes No
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