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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
W1A77A Laser jet pro mpf m479dw
Microsoft Windows 10 (64-bit)

Hello All 

 

I need a help on hp leaser jet pro mfp 479 

 

the issue with scan to email feature it is scan only file less that 1 giga I tried to increase the capacity to max but still the same l got two error one I try to scan big document attached on below pics 

 

pleese I need advice 

0A1B1B6C-2FC3-4097-830B-B8E776118E04.jpeg

63369963-48A8-4FED-936F-5F94DCFC3D86.jpeg

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