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‎01-25-2022 06:50 AM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

I get the invalid email addresses. My password to my email changed and i changed it and it no longer works. Using AOL, SMTP.**bleep**, 465, No SSL...... This setting works for my outlook but not for the printer. Please Help. 

Category:
1 REPLY 1

‎02-06-2022 07:20 AM

HP Recommended

@mspahis

 

Welcome to the HP Support Community.

 

Let's remove web services:

 

To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services.

 

Once done, please enable web services back.

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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