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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I had issues with scan to email did reset and now using EWS page to setup scan to email. The problem is it keeps telling me my username or password is incorrect which they are not. I even changed the password and started over and still having same issue. Please help 

RFish1

1 REPLY 1
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@RFish1 

 

Welcome to the HP Community.

 

Assuming for the sake of the answer that the printer supports SMTP

OR

You know how to configure the Printer display

 

Consider

The wrong username / password error might simply be an indication that two-step verification is switched on.

You can use two-step verification >>> you do have to assign an Apps Password.

 

Example

EWS_9020_Scan-to-Email_Setup_5EWS_9020_Scan-to-Email_Setup_5

 

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