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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-27-2025 11:21 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Trying to setup scan to email but scanner says "server failure". The server is working fine.

Category:
1 REPLY 1

‎03-04-2025 12:29 PM

HP Recommended

@Steve979, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your scan to email issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I see you're trying to set up "Scan to Email," but you're getting a "server failure" message even though the server is working fine. Let's get to the bottom of this together!

 

To better understand the issue, could you share a few details?

  1. Which HP printer/scanner model are you using? (This helps us check specific settings and compatibility.)
  2. Which email service are you setting it up with? (e.g., Gmail, Outlook, Yahoo, or a company email?)
  3. Are you setting it up directly on the printer or using the HP Embedded Web Server (EWS) from a computer?

Once I have these details, I can guide you through the best troubleshooting steps! Looking forward to your response. 😊  

  

Take care, and have an amazing day!  

  

Regards, 

ZOEY7886
I am an HP Employee

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