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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-19-2023 02:49 AM

HP Recommended
Product: HP Color LaserJet Enterprise MFP M480f
Operating System: Microsoft Windows 10 (64-bit)

Hi, I am trying to set Scan to email. 

I am using Office 365. I setup OAuth 2.0 -> everything goes through I get the code I sing in sendToEmail-enterprise, it verifies tokens. But then when I try to send test email I get: The operation failed. Please verify your configuration and try again.

 

Can someone please help me with this. 

 

Best regards,

Greg

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3 people had the same question
1 REPLY 1

‎10-19-2023 05:21 PM

HP Recommended

To the best of my knowledge these devices do note support 0Auth as stated by Microsoft here https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-de...

 

 

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