Scan to email

[Tamsila]

Hi
I can not scan to Yahoo email from my officejet 8160 anymore it was perfectly working fine but now it shows password error even though I am using correct password I tried a lot but still the problem is there plz help me to get rid of this issue thanks

[banhien · Accepted solution]

@Tamsila

For the last few days, I think Yahoo made a change to Yahoo mail which requires users reset password and/or won't keep account password. Please go to your Yahoo mail to update your password then do the same on printer.

One thing I'd like to make: I've got 2 Yahoo accounts but at this stage I have to confirm or reset my password from 1 account.

Regards.

[Tamsila]

Hi
How I can change my password on printer for scan to my yahoo email I am using officejet 8610

[defrees]

I've read the previous message about not being able to scan to email with the error "username or password is incorrect". The person writing it had Yahoo but I have Gmail. I've gone to the page where all the email information is put in, retyped the username and password, smtp.gmail.com, etc. 

When I set this up the first time, I'm not really sure what username I used. How can I find out? Or how I can I clear everything to start setup all over?

I called support several months ago, which was a nightmare. I've put it off for as long as I could and I'm back at trying to get it to work again. HELP! Thank you.