• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have a HP OfficeJet Pro 9015e printer and I need to set up my scan to email.  I printed of the instructions but cannot find the HP Utility icon in the Dock on my iPad Pro.  Any suggestions?

 

1 REPLY 1
HP Recommended

@Momsuze 

 

Welcome to the HP Community Forum.

 

 


@Momsuze wrote:

I have a HP OfficeJet Pro 9015e printer and I need to set up my scan to email.

 I printed of the instructions but cannot find the HP Utility icon in the Dock on my iPad Pro.

 Any suggestions?

 


 

I am fairly certain I do not understand what you are doing.

I don't remember an HP Utility option in HP Smart - Mobile - iPadOS - Settings

What is the link to the instructions you are using?

 

Examples that might be relevant...

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Smart - Mobile

 

Scan > Select Preset  Photo or Document

Adjust other settings on main menu

Scan

Optionally Edit the scanned content

"Done"

Select Share (to Email)

 

HP_Smart_Mobile_Scan_PDF-Image_Options_6HP_Smart_Mobile_Scan_PDF-Image_Options_6

 

HP_Smart_Mobile_Scan_Edit_3HP_Smart_Mobile_Scan_Edit_3

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

Embedded Web Server (EWS) - Scan-to-Email - Create / Edit Profile(s)

 

Example – EWS Scan to Email Setup

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan > Scan to Email > Scan to Email Setup

 

EWS_9025_Scan-to-Email_Setup_3EWS_9025_Scan-to-Email_Setup_3

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9015e All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.