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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-27-2017 04:56 AM

HP Recommended
Product: HP laserjet CM1415fnw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have problem with HP laserjet CM1415fnw . Iam unable to configure scan to shared folder on our network. I can´t find anything in web configuration or in the printer settings. I tried install drivers on my PC " HP SMART " but there is no configure options.

Thanks for help

1 REPLY 1

‎11-28-2017 02:04 PM

HP Recommended

Hi @alex1227,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with scanning to the shared folder from your HP LaserJet Pro CM1415fnw Color Multifunction Printer.

 

Let's go through a few steps that may help to fix this issue from the link: How to Scan (Windows)

 

Let me know if this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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