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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Color LaserJet Pro MFP M283fdw
macOS 12.0 Monterey
I have been using scan to network folder on an iMac for over one year but now it doesn’t work on my new Mac Studio.
The Network path for my previous Mac was set up correctly.
I checked the network settings of my new Mac Studio and changed the settings accordingly - only the last set of numbers were different.
The scan to network folder does not work with the new settings saved.
I have restarted both Mac & printer several times.
2 REPLIES 2
HP Recommended

I have this problem but for an M281fdw. I've spent 6 hours on trying to get his fixed this evening, hunting down every answer on this forum, on Mac sites, on YouTube, everywhere, but without success. Methods that have worked for other HP devices don't work for this device or with this operating system.

 

It's just possible that there's a firmware update that needs installing on the printer. One is available from HP's website, but when downloaded, the Mac won't allow it to open. I suspect it's because it's not notarised with Apple for either Mac Studio, or M1 chips, or Monterey 12.3.1. Similarly, Read Iris Pro won't install (although at least in this case the installer starts running before giving an error message that's of no use). Screenshots below.

 

Screenshot 2022-04-25 at 6.46.59 PM.pngScreenshot 2022-04-25 at 6.16.43 PM.pngScreenshot 2022-04-26 at 12.07.49 AM.png

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Thank you for your reply, very interesting - and makes perfect sense if HP still haven't updated for the new Apple products. Because my printer is now out of warranty I chose to pay £27 for HP support - initially they didn't have any effective solution and am still awaiting their remedy!! Watch this space.

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