-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scan to objects to actual size –

Create an account on the HP Community to personalize your profile and ask a question
03-28-2020 01:03 AM
Hi trying to scan an object – silver piece – to my iMac with its actual size reflected on the scan output PDF. Current scan settings: document preset / colour output / a4 / scanner glass source / 75-300 dpi resolution variations / low compression.
75 dpi comes out very close to piece displayed using Adobe acrobat PDF viewer on an actual size view setting. 300 dpi has a ~5mm difference in size.
Who can help me get an accurate scan output?
03-30-2020 04:04 PM - edited 03-30-2020 04:05 PM
Hi @ANCIENT_S
Welcome to the HP Support Community. I'd be happy to assist you with the "scan an object- accurate size" issue.
Are you scanning from HP Easy Scan or Image capture?
Meanwhile, Refer to the document-How to scan
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
03-30-2020 09:04 PM
Hi Jay_G24,
Your help would be appreciated! Scanning using HP Easy Scan. How do i proceed?
PS. The how to scan document had generic i formation - no pointers to scan an object and output a PDF reflecting actual size.
03-31-2020 08:49 AM
Update the printer firmware
On the printer screen, go to Setup > Printer maintenance > Update the printer
Click here to know different methods of updating printer firmware.
Also, check for any software updates on MAC
Click here to know how.
Check the settings on the HP Easy Scan app using this document.
If the issue persists, try scanning using the Apple Image Capture app.
Let me know how this goes.
KUMAR0307
I am an HP Employee