• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-24-2022 08:55 PM - last edited on ‎10-25-2022 09:06 AM by Moderator

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer
Operating System: macOS 12.0 Monterey

My printer HP OfficeJet Pro 8025 will no longer scan.  Everything else works.  After preparing to scan, it says, "The scan failed. Try again or touch Exit to quit."  I never had a problem.  I've unplugged modem and plugged back in, same with printer.  It copies and prints wirelessly and the report is good for connection, but it will not make the scanning noise and doesn't scan anymore all of a sudden.  Thoughts?  Need help.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.