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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-04-2023 08:39 PM

HP Recommended

Hello! Can I scan text on printer without cartrige?

2 REPLIES 2

‎03-04-2023 10:19 PM

HP Recommended

@Ed2710 

 

Normally during the warming process, printers check inks, rollers, papers ... then stop if no available inks. I am actually using a printer with no ink as a scanner, (my friends gave me an A3 Epson printer after my (retied) farewell lunch  5 years ago. I did not buy more inks after the first set).   Please try yourself first.

 

Please try

BH
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‎03-05-2023 01:27 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

 

Which HP printer model is that? Should be able to scan without the ink cartridges.

 

Refer to this resource:

https://www.youtube.com/watch?v=CCEBbJCdja0

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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