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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 10 (64-bit)

Is there any scanning software I can use with an HP 9020 series All-in-One printer that does not require signing on HP Cloud Services?  Needing to use HP Cloud Services feels like an invasion of privacy.

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@Platts 

 

Welcome to the HP Community Forum.

 

Update - Add Scan software / application examples

 

Any cloud service, including those available using HP Smart, requires at least signing into that Cloud Storage service.

True - HP Smart requires that you sign into the application using your HP Account credentials.

 

Yes, you can Print and Scan without using HP Smart.

 

Install the Full Feature Software -- and use HP Scan (part of the software).

 

 

Video

HP OfficeJet Pro 9020 | 9022 |9025 | 9026 | 9028 |9018 Download & Install HP Full featured software

 

Next,

This software is applicable / available for your printer model.

What if? Need OCR?  After the full driver is installed AND If applicable to your printer model,

 

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Installing the full driver printer software provides the foundation for installing and using other print / scan software and applications.

 

Example Scan options

 

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

 

HP Scan and Capture features an adjustable screen size.

 

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

 

  

Application controls / options

 

Windows 10 -

Settings > Apps > Apps and Features

 

Windows 11 - 

Settings > Apps > Installed Apps

 

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

 

Example - HP Scan and Capture - Menu / First time setup - Select Device

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2

 

 Example - HP Scan and Capture - Menus

Scan_and_Capture_Document-Photo_Settings_1Scan_and_Capture_Document-Photo_Settings_1

 

 

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NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

  • Download-Save-Install >  NAPS2 
  • Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
  • Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
  • NAPS2 might require that the full driver printer software is installed.

Notes

 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9020 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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