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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (64-bit)

Is there any scanning software I can use with an HP 9020 series All-in-One printer that does not require signing on HP Cloud Services?  Needing to use HP Cloud Services feels like an invasion of privacy.

1 REPLY 1
HP Recommended

@Platts 

 

Welcome to the HP Community Forum.

 

Update - Add Scan software / application examples

 

Any cloud service, including those available using HP Smart, requires at least signing into that Cloud Storage service.

True - HP Smart requires that you sign into the application using your HP Account credentials.

 

Yes, you can Print and Scan without using HP Smart.

 

Install the Full Feature Software -- and use HP Scan (part of the software).

 

 

Video

HP OfficeJet Pro 9020 | 9022 |9025 | 9026 | 9028 |9018 Download & Install HP Full featured software

 

Next,

This software is applicable / available for your printer model.

What if? Need OCR?  After the full driver is installed AND If applicable to your printer model,

 

==============================================

 

Installing the full driver printer software provides the foundation for installing and using other print / scan software and applications.

 

Example Scan options

 

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

 

HP Scan and Capture features an adjustable screen size.

 

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

 

  

Application controls / options

 

Windows 10 -

Settings > Apps > Apps and Features

 

Windows 11 - 

Settings > Apps > Installed Apps

 

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

 

Example - HP Scan and Capture - Menu / First time setup - Select Device

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2

 

 Example - HP Scan and Capture - Menus

Scan_and_Capture_Document-Photo_Settings_1Scan_and_Capture_Document-Photo_Settings_1

 

 

====================================================================

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

  • Download-Save-Install >  NAPS2 
  • Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
  • Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
  • NAPS2 might require that the full driver printer software is installed.

Notes

 

 ===========================================

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9020 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.