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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Probook 450 G7
Microsoft Windows 11

I tried connect a scanner ScanSnap ix500 via USB cable but no work

1 REPLY 1
HP Recommended

@David10597 

 

This appears to be a discontinued -- and possibly unsupported in Windows 11 - scanner from Ricoh.

 

https://www.pfu.ricoh.com/global/scanners/scansnap/dl/

 

"Not working" might be expected for the OS version or it might be something you can resolve by finding and installing printer software.

 

Check whether Windows Built-in Print Drivers are available for the manufacturer and product line.

 

No, I don't know whether this idea is viable for your Windows 11 computer...

 

Install and use a scanner in Windows 10 

 

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