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					×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
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						×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
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- HP Community
- Printers
- Scanning, Faxing, and Copying
- ScanSnap ix500

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07-17-2023 08:17 AM
This appears to be a discontinued -- and possibly unsupported in Windows 11 - scanner from Ricoh.
https://www.pfu.ricoh.com/global/scanners/scansnap/dl/
"Not working" might be expected for the OS version or it might be something you can resolve by finding and installing printer software.
Check whether Windows Built-in Print Drivers are available for the manufacturer and product line.
No, I don't know whether this idea is viable for your Windows 11 computer...
Install and use a scanner in Windows 10
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