Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

I've got a scanjet s3000 s3 and Just updated to Windows 10 21H2. Now when I try to scan multiple pages, all the pages run through the scanner but the output on the screen is just the first page multiple times.

 

Any ideas?

1 REPLY 1
HP Recommended

Hello @bt430 ,
Welcome to the HP Support Community!

 

Download only HP ScanJet Pro 3000 s3 Full Feature Software and Driver 

Read this infos Scanner software (Windows) 

 

Uninstall the scanner software completely and then install, see above, the complete software package.

 

More Infos you find here.

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.