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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Z2 Mini G9 Workstation Desktop PC (4Y5Y9AV)
Microsoft Windows 11

Upgraded to Windows 11 PC. which failed to see Scanjet Pro 2500 f1. Solution appears to be to reinstall software using FullWebpack_sj2500f1-39.5.156-sj2500f1_Full_Webpack. Opens window saying Installer is launching but then moves to a black window that can only be closed via task manager.. Tried running as administrator, using the Run option and turning off security but get no further than the blank black window. Any ideas how to get this to run?

1 REPLY 1
HP Recommended

Hi @stuart261,

 

did you find a solution?

 

Kind Regards
Andr-1611


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