Scann̈ing

[Wilsy1]

I can no longer scan on my HP2600 printer. Has something changed in the last few weeks as I could scan before I went on holidays.

[Max3Aj]

@Wilsy1, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP DeskJet 2600 was scanning fine before your holidays and suddenly stopped, it’s likely due to a recent Windows update, HP Smart app change, or driver issue. Let’s walk through the steps to get scanning working again:

Use HP Smart App’s Diagnose & Fix Tool

• Download or open the HP Smart app: HP Smart
• In the app:
  • On Windows, click the wrench icon (bottom left).
  • On Mac, click the printer dropdown in the top menu.
• Run Diagnose & Fix to automatically detect and resolve scanning issues.

Check Scanner Connection

• Ensure your printer is powered on and connected to the same Wi-Fi network as your computer.
• If using USB, try a different port and cable.
• Restart both the printer and your computer.

Update or Reinstall Drivers

Outdated or corrupted drivers can block scanning. Get the latest drivers here: Official HP® Support

Reset Printer’s Wi-Fi Setup Mode

If the printer lost its network settings while you were away:

• Press and hold the Wireless and Cancel buttons together for 5 seconds.
• This resets Wi-Fi setup mode so you can reconnect using HP Smart.

Try Scanning from HP Smart or Windows Fax & Scan

• Open HP Smart and try scanning from there.
• Alternatively, use Windows Fax and Scan (search in Start menu). 

HP Scanner not working - Troubleshooting scan issues | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support