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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-28-2020 01:07 PM

HP Recommended
Product: M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Can the M281fdw printer scan at 600ppi?  If so, how do I change the settings?

3 REPLIES 3

‎03-29-2020 02:29 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-m280-m281-multifunction-print...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Scanning at 600ppi is only available on flatbed.  Start HP Scan,  Select Save as JPEG, ensure source is "Flatbed", go to "More" and under "Image" the Resolution, you can select 600 ppi.

 

This example shows you how it's done with the HP Scan.


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎03-31-2020 06:41 AM

HP Recommended

Thank you for your reply.  I will download and try.  But it sounds like the 600dpi will not apply to pdf files?

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‎03-31-2020 08:54 AM

HP Recommended

Hi @GjA52 

 

Yes, 600dpi only applies to JPEG.

 

Thanks

I am an HP Employee. Although I am speaking for myself and not for HP.
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