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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎08-28-2024 05:35 AM

HP Recommended
Product: HP OfficeJet Pro 9125e All-in-One Printer

How do I retrieve saved documents from HP Smart App?

 

Category:
1 REPLY 1

‎08-28-2024 09:03 AM

HP Recommended

To retrieve saved documents from the HP Smart App, follow these steps:

  1. Open the HP Smart App on your device.
  2. Navigate to the "Files" or "Documents" section, where your saved files should be listed.
  3. Select the document you want to retrieve and choose the option to download, print, or share it.

If you're looking to back up these documents to a more secure location, consider transferring them to an external storage device like the HTS721010A9E630 2.5-inch hard drive. This way, you can ensure your files are safe and easily accessible even if your device encounters issues.

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