Scanned photos have a streak on an HP 3755

[TedOU1]

I have been using this printer for 4 months, and just recently noticed a streak on scanned photos.

There is no glass to clean.  I have tried passing several types of paper thru the feeder to see if I could

eliminate the issue, to no avail.  Any thoughts?

[Dragon-Fur]

@TedOU1 

Welcome to the HP Community Forum.

Well, there is some form of scanner path on that printer though it is apparently true there is no way to open up the top to check and clean that scan area.  I've never seen one of these printers - I would guess the locked-down top is by design.  The fewer moving parts = less expensive, I think.

Reference

 User Guide

That said, something is wrong with it.

Different paper won't fix the problem so you can stop doing that.

Solutions

If you have not done so, run the cleaning tools recommended in the Troubleshooting document.

•  Improving Scan Quality

What else?

Four months old means the hardware is still in warranty.

Contact HP Support > submit a case.

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