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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Pavilion g6 Notebook PC
Microsoft Windows 8.1 (64-bit)

Hallo zusammen, gibt es noch die Möglichkeit, via IP-Adresse zu scannen? Bei mir funktioniert es irgendwie nicht und ich weiss nicht, woran es liegt..

Liebe Grüsse Martina

4 REPLIES 4
HP Recommended

Vielleicht noch als Präzisierung: Vorher konnte ich immer die IP-Adresse im Browser eingeben und gelangte dann auf eine Seite, über die ich auch scannen konnte. Gibt es diese Funktion nicht mehr? Bei mir zeigt es immer 'Verbindung fehlgeschlagen' an, wenn ich die Adresse im Browser eingebe..

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Hi @Martina46 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
HP Recommended

Hi there, my scanner doesn't work anymore and for some times it was possible to scan via IP address, but now, this doesn't work anymore. Can someone help me? Is there still a possibility to scan via IP address?

 

Best regards, Martina

HP Recommended

When I put the IP address in the Browser it is not possible to have a connection to that site. What could be the problem?

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