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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP deskjet 2632
Microsoft Windows 10 (64-bit)

I recently bought a HP deskjet 2632. I can already copy and printing, but I also want to know how I can scan. I mean, what kind of acts I have to do, so that I can scan. Can somebody help me? The answer might also be given in Dutch. Thank you very much.

1 REPLY 1
HP Recommended

@digibeta,

 

Thank you for reaching out to the HP Support community!

 

For you to scan documents off your PC, you need to have a software installed.

 

Please follow the steps below:

  • Download the HP Smart App from this link (Refer to this document for more info)
  • Click on Get from the Microsoft Store to install the HP Smart App
  • Launch the App
  • Click on the '+' Sign and add the printer.

     

  • Go to the 'Scan' tile

          

  • On the right-hand side, select the required presets and click on 'Scan'
  • Once the Scanning is complete, it would show a preview of the scanned document.
  • Select the file type as either 'PDF/JPG' and click on save.
  • Select the destination folder and rename the file if required and click on 'Save'.

 

Let me know if this information helps. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “KudosThumbs Up" on the bottom right to say “Thanks” for helping.

 

ATHARVA_GP
I am an HP Employee

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