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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-30-2021 10:54 AM

HP Recommended
Product: Deskjet F4500 Series
Operating System: Microsoft Windows 10 (64-bit)

I was able to work-around the Adobe Flash issue on my ASUS -Windows 10  and HP Deskjet F4580 by doing the following:

Settings>Devices>Bluetooth and other devices

Look under "Related settings" (off to the right side) for "Devices and printers".  Click.

Select your printer-scanner and click.

Then under "Scanner Actions" click on "Scan a document or photo".

Category:
2 REPLIES 2

‎10-30-2021 02:32 PM

HP Recommended

@Clunk1 

 

Adobe Flash is no longer available

 

           https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Solution-Center-not-working-Adobe-Flash-Pla...

 

Please use option1 of the above document.

 

Regards.

BH
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‎10-30-2021 11:52 PM

HP Recommended

Yes.  But for me, the path I listed works even though Adobe killed their Flash.  Don't know if it will work for others; I just mentioned it as a suggestion that they may try. 

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