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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I have a Color Laser Jet Pro MFP M283cdw, and the printer works fine. However, the output of the scanner/copier is black with streaks. I've tried to use the HP "print and scan doctor" with no luck, and a quick search of the online community makes me think the prognosis isn't very good, but I wonder if anyone has any ideas. The color toner cartridges are low, but I wouldn't think that would affect the scanner/copier function like this. Again, the print output is fine. It's fairly new (18 months old) and i don't use it heavily.  Thanks for any help you can provide!

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