Scanner Feed

[Sisabelss]

When I scan through the feed, the copy comes out with a line right in the middle of the document

[Dragon-Fur]

@Sisabelss 

Welcome to the HP English Community --

--------------  --------------  ------------- 

Lines, Dirt, Tiny Specs during Scan or Copy

If the dirt is on the outside..

Use a flashlight (torch in the UK); shine the light at an angle along the glass.

Clean, clean, clean the glass panel(s)

AND

Use a tiny brush to sweep all along the edges of the glass panel(s).

Clean the white cover sections above ADF and Glass (flatbed).

Additional help, presented in order to be considered / completed:

Resolve scan quality problems on HP printers

And

Resolve copy problems with HP printers

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 7640 e-All-in-One Printer series  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"