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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scanner Icon

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11-14-2020 10:03 AM
My HP Office Jet Pro 6978 had to be reset and now I do not have the scanner Icon on my desk top. How do I get it back?
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Accepted Solutions
11-14-2020 07:33 PM
Hi,
Thanks for using the HP Support Community.
Please refer to this example on how to create a scan icon on the desktop:
https://www.youtube.com/watch?v=HqHf2xQhYJ8
The above assumes the HP FULL software solution is installed. IF you need the software for your printer, download and install from this link:
These Scan tips will be useful for your printer (using the HP FULL software Scan):
https://www.youtube.com/watch?v=oz0jox1Jy_c
https://www.youtube.com/watch?v=bx9Jy-fIDWE
Hope that helps
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-14-2020 07:33 PM
Hi,
Thanks for using the HP Support Community.
Please refer to this example on how to create a scan icon on the desktop:
https://www.youtube.com/watch?v=HqHf2xQhYJ8
The above assumes the HP FULL software solution is installed. IF you need the software for your printer, download and install from this link:
These Scan tips will be useful for your printer (using the HP FULL software Scan):
https://www.youtube.com/watch?v=oz0jox1Jy_c
https://www.youtube.com/watch?v=bx9Jy-fIDWE
Hope that helps
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-15-2020 06:44 PM
Hi @garyw148 ,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"