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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-16-2022 11:04 AM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer
Operating System: macOS 10.13 High Sierra

Hi 

Is there any way for you to preview scanned items. 

I was able to view them on my old HP4658 printer but on the HP8025e I cannot see how I can check.  The only way is to go into pictures to see if all have scanned through properly.

Any help would be appreciated.

Many thanks

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2022 05:57 AM

HP Recommended

@Rummy02, Welcome to the HP Support Community! I’m here to help.

 

Yes, it depends on the app you are using to scan on the Mac.

Which app are you using to scan?

 

Download HP Easy Scan from the app store and try scanning.

You will be able to see the preview.

 

Alternatively, you may also use the HP Smart app.

 

For more info on scanning, refer to - How to scan with an HP printer

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎01-19-2022 05:57 AM

HP Recommended

@Rummy02, Welcome to the HP Support Community! I’m here to help.

 

Yes, it depends on the app you are using to scan on the Mac.

Which app are you using to scan?

 

Download HP Easy Scan from the app store and try scanning.

You will be able to see the preview.

 

Alternatively, you may also use the HP Smart app.

 

For more info on scanning, refer to - How to scan with an HP printer

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-19-2022 07:10 PM

HP Recommended

Thank you that really helped.  I am able to preview my scans now.

Was this reply helpful? Yes No

‎01-20-2022 02:47 AM

HP Recommended

@Rummy02

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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