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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-02-2019 11:58 AM

HP Recommended
Product: Example: Pavilion 65XXOfficeJet 3830
Operating System: Mac OS X 10.10 Yosemite

I tried to scan for the first time and I get this message ... HP OfficeJet 3830 series [5EDF41] is currently unavailable. Please check if it is turned on and connected, or try again later. I have rebooted both the computer and printer, uninstalled and re-installed the software and can print and FAX perfectly from the wireless.  I so far haven't found a fix for a Max IOS, I'm running 10.10.5 Yosemite.  I also noticed in the HP Utility, there are no scan options to check or change. Any ideas?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-03-2019 10:28 PM

HP Recommended

UPDATE:  I worked around the issue by going to the Embedded Web Server.

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1 REPLY 1

‎11-03-2019 10:28 PM

HP Recommended

UPDATE:  I worked around the issue by going to the Embedded Web Server.

Was this reply helpful? Yes No
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