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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 11

The Printer works. The Scanner was able to scan but now comes with an error message Couldn't connect to scanner

1 REPLY 1
HP Recommended

 try the new HP App which is replacing HP Smart on most systems.

 

This universal tool might also be useful

https://hp.com/hpscan

 

 


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