Scanner is scanning crooked

[itisme1]

Whenever I try to scan something as a PDF document, the scan comes out crooked on my laptop. Not as if the papers was put in wrongly, but the page is just completely shifted (see below). Scanning something as a JPEG file does not harbour any problems.

Thank you in advance for your answer!

[Kumar0307]

Hi @itisme1

Welcome to the HP Support Community. I'd be happy to assist you.

• Which application are you using to scan from your MAC?
• As you are able to scan JPEG files fine, this seems like an application-specific issue.
• Try making a standalone copy and check if that works. 

For now, let us try these steps:

Update the printer firmware

Click here to know different methods of updating printer firmware.

Also, check for any software updates on MAC

Click here to know how.

Use HP Easy Scan or Apple Image capture as mentioned in this document and check if the issue persists.

Hope this helps! Keep me posted. 

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