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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP M226dw
Microsoft Windows 10 (64-bit)

When I go to HP Smart App and select Scan, it prompts "Scanning is unavailable" then Return Home

1 REPLY 1
HP Recommended

Try this:

  1. shut down printer via on/off switch
  2. switch off the router
  3. shut down the computer
  4. wait about 60 sec.
  5. switch on the router, wait until the router has completely initialized itself again
  6. Switch on the printer, wait until the printer has finished its initialization
  7. switch on computer, log in (with admin rights) and wait about 10 sec.


... and now everything's working again?

 

Hope this helps! Keep me posted.
Andreas

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