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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Smart Tank 7301 All-in-One
Microsoft Windows 11

The printer is wirelessly connected to my computer. The printer says it is not connected to the internet but prints just fine. Every time I attempt to print, I get a notice on the bottom right side of my screen that the printer is not connected to the internet. I wait 6-9 seconds and the printer prints my paper.

The scanner worked up until a couple of days ago and then stopped. I have deleted the printer and reinstalled it twice. I have updated the driver. Once or twice a day I get a notice on my computer screen that there is an update available for improved reliability, access to new features, enhanced security and a better user experience. When I click on the ok to update, I get a screen with a blue circle going around and around, then a request to complete the update. After another blue circle going around for one to two minutes, I am notified there was a driver installation issue and the driver was not installed.

I am assuming I can download an updated driver. Apparently, the drivers I have downloaded do not assist me in using my scanner and the notice I get to update my driver does not work either.

1 REPLY 1
HP Recommended

Hi @Apowerwash 

Please install the next driver for your scanner:

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_.,.,.

@ferRX / I am a volunteer posting answers.

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