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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I have got an upgrade to my Dell desktop with Windows 11 and when I’m trying to use my Office jet 9010 printer to scan it it indicates the scanner will not function from this printer with the HP app,

 

1 REPLY 1
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Hello @Dpadge
Welcome to the HP Support Community!

 

Try following these instructions: HP printer does not work after upgrading to Windows 11 
Watch the video, too.

 

I hope this helps

Kind Regards
Andr-1611

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