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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP OfficeJet Pro 9125e All-in-One Printer
macOS 12.0 Monterey

When I lift the ADF scanner rollers, there are these tiny threads taped to the end, does anyone know what these are?

IMG_0424.jpeg

4 REPLIES 4
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Those little threads serve to drain static charges from the paper. They are grounded to the chassis of the printer. If they are missing exiting pages will all stick together.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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You know more than the HP rep I spoke to this morning!

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25 years in the field trumps just about any other method of gaining knowledge.  I had a customer detach this strip from one of their bigger office machines and there was so much static that the pages would actually stick to the upper output tray, like a balloon on the ceiling when you rub it on your head.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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I just asked another, if you want to hit a double!

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