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Hp envy 5643

Everytime I scan an image it sends an all black image with multiple lines on the vertical boarder. Also does the same if I copy and image. Just prints all black with lines on boarder.

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@NuGGz151 

 

All "black" copy Solutions are addressed in this document:

 Resolving Copy Problems

Section:  Copies are completely black

 

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY 5643 e-All-in-One Printer

 

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