Scanner set up

[Flaymax]

I have a HP7005 Smart tank and I can't seem to get the scanner to work, to be fair I am a bit of a nerd when it comes to set up's can you please help

[VikramTheGreat]

Hi @Flaymax,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

No worries, I’ll make this simple and clear for you! If your HP Smart Tank 7005 scanner isn’t working, here’s a step-by-step guide to get it running:

1. Confirm Basic Setup

• Make sure the printer is powered on and connected to your Wi-Fi network.
• Check that your computer or phone is on the same network.

2. Install HP App

• Download HP Smart: HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Open the HP app and add your printer.

3. Test Scan from HP App

• In the HP app, click Scan.
• Choose Scan from Printer.
• Place your document face down on the scanner glass.
• Tap Scan and check if the preview appears.

4. If Scan Fails

• Update Printer Firmware: 
  • In HP app → Printer Settings → Advanced Settings → Firmware Update.
• Update Drivers: 
  • Go to HP Smart Tank 7005 All-in-One | HP® Support and install the full feature software.
• Restart your printer and computer.

5. Alternative Scan Method

• Use Windows Fax and Scan (Windows): 
  • Search for “Windows Fax and Scan” → New Scan → Select your HP printer.
• Or use Image Capture (macOS): 
  • Open Image Capture → Select your HP printer → Scan.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat