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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-04-2019 06:07 PM

HP Recommended
Product: ScanJet 4890
Operating System: Microsoft Windows 10 (64-bit)

I am looking for some Windows 10 software that supports transparency scanning with the HP ScanJet 4890.  Like so many other users, I am rather tired of HP's lack of support for later Windows  versions, which forces so many perfectly good scanners and printers into landfill.  It's corporate bastardry and environmentally irresponsible.  I would be very happy to pay HP for an upgraded driver (at a fair and reasonable price), than be forced to buy a new scanner. 

1 REPLY 1

‎04-13-2019 02:42 AM - edited ‎04-13-2019 02:44 AM

HP Recommended

Hi,

The HP Scanjet 4890 scanner is not supported on Windows 10:

https://support.hp.com/hr-en/document/c04635838

 

The only software I aware of to support your scanner is Vuescan, but I afraid it does not support transparency scans:

https://www.hamrick.com/vuescan/hp_scanjet_4890.html#technical-information

 

You may try installing the Windows Vista 64-bit drivers using compatibility Mode and check if the HP Scan software or the 3rd party Vuescan software may now offer transparencies scanning.

 

If you try scanning with Vuescan, be sure to use VueScan x32 as instructed in their site, check the software documentation for any difficulties.

 

You may download the Vista 64 software below:

https://ftp.hp.com/pub/softlib/software8/COL17370/sj-50009-1/setup_full_4800.exe

 

Follow the below steps to install the driver using compatibility mode:

https://support.hp.com/hr-en/document/c03129972#AbT4

 

Hope that may help,

Shlomi



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