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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-14-2023 01:29 PM

HP Recommended
Product: HP DeskJet 3639 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have a HP deskjet 3639 that i use to scan. It has worked flawlessly but the other day, the computer suddenly stopped detecting it. No matter what app I use, it cannot detect the scanner. What can I do about this? (It is connected with USB cable)

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