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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hi,
Thanks for using the HP Support Community.
Were you trying to scan a document and "Save as PDF"?
We'd recommend that you download and install the FULL feature software. After that, using the HP scan software, ensure that the "Source" is set to "Use Document feeder if loaded"
These resources will show you how:
Download and install software for Officejet Pro 6970 series
HP Officejet Pro 6970 series : Scan a 10 pages 2 sided document using the ADF
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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